FAQ
HOW TO ORDER
I WANT TO PLACE AN ORDER, HOW TO DO THAT?
Selecting an item is simple & hassle-free - choose your preferred product & size, remember to include any order notes
CAN I CANCEL/CHANGE MY ORDER?
Changes or cancellations depend on your order's dispatch status. For assistance, please contact our support directly through the 💬 Support button, and we'll promptly help you out!
WHAT SHOULD I DO IF MY ORDER IS DAMAGED OR MISSING AN ITEM?
If your order arrives damaged or with a missing item, please contact us immediately via the 💬 Support button. To quickly assist you, kindly provide supporting evidence such as pictures or a copy of the delivery slip. We're here to resolve the issue swiftly and smoothly!
SHIPPING & PAYMENTS
WHERE DOES CALIDAD SHIP TO?
CALIDAD proudly ships across the EU, UK and the United States. Before placing your order, feel free to ask via our 💬 Support button about local pick-up options available through our retailers and partners. We're here to make receiving your CALIDAD products as easy and convenient as possible!
HOW DO I QUALIFY FOR FREE SHIPPING?
If your order value exceeds 1000 EUR - you're qualifying for free shipping.
WHAT ARE THE PAYMENT OPTIONS?
CALIDAD accepts secure credit card payments.